Zomato lays off 600 customer support employees without notice and citing these reasons
Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed to reasons such as poor performance and punctuality.
Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed to reasons such as poor performance and punctuality.
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