Amazon's corporate workforce may shrink as AI takes over routine tasks
Amazon CEO Andy Jassy announced that the rollout of generative AI and agents will lead to a reduction in the company's corporate workforce in the coming years. While AI is expected to automate tasks and reshape roles, experts anticipate a workforce reshuffling rather than mass unemployment. Amazon is implementing AI to enhance efficiency and customer experience across various internal operations.
Amazon CEO Andy Jassy announced that the rollout of generative AI and agents will lead to a reduction in the company's corporate workforce in the coming years. While AI is expected to automate tasks and reshape roles, experts anticipate a workforce reshuffling rather than mass unemployment. Amazon is implementing AI to enhance efficiency and customer experience across various internal operations.
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